luni, 29 iulie 2013

Committee to Reduce Consumer Disputes in Tourism


Brazilian Proposal – April 2013

Draft Convention on Co-operation in respect of Tourists and Visitors Abroad
English Version and Complaint Form in English, French, Spanish and Portuguese French and Spanish Versions

-       Complaint Forms in Chinese, Russian and Japanese

http://www.iaclsydney2013.com/downloads/brazil/01.%20Brazilian%20Proposal%20(Eng).pdf